TERMS & CONDITIONS
Any use of this website or its contents or both collectively hosted by supersteinstuff.com is subject to the following terms and conditions. Using the Website hosted by supersteinstuff.com is evidence that the user has read, understood, and accepted the outlined terms and conditions. If you do not accept the terms and conditions, do not access or use this Website hosted by supersteinstuff.com.
 
Each website user accepts all risks and consequences, direct or indirect, known or unknown, associated with or resulting from such use.

Each website user expressly accepts that supersteinstuff.com is not responsible for and disclaims any responsibility, express or implied, for the accuracy, or completeness of the website or for the consequences, direct or indirect and known or unknown, of using the website or any link from the Web site to another website or its contents.

Each Website user expressly accepts that supersteinstuff.com will not assume any responsibility for the uninterrupted, error free operation of the Website or warrant or represent that the Web site is free of viruses or other harmful components.

Each website user expressly accepts that supersteinstuff.com is not liable, directly or indirectly, to any person or thing including without limitation any corporation, association, for any damages (including but not limited to direct, indirect, incidental, special, consequential, exemplary, or punitive damages) arising out of or in connection with use of, misuse of, or inability to use the website.

Each website user further accepts that the website may include links to other websites such as discussion groups, chat rooms and homepages, which may contain or direct the user to contents including the personal opinions and other forms of self-expression of third parties on a wide-range of topics, including controversial and sensitive topics.

Each website user accepts that supersteinstuff.com neither endorses nor makes any representations to users of the website about such contents. Each such user is, however, expressly warned that such content may offend some users of the website. Each such user who feels that he/she/it may be offended by such contents should stop using the website immediately. Each user of a website expressly acknowledges that he/she/it is aware the website is a public medium. Each such user expressly accepts that no guarantee of privacy is or can be made to users of the website by supersteinstuff.com.

Any material obtained through the use of supersteinstuff.com is done so at your own risk and discretion. You will be solely responsible for any damage to computer systems or loss of data that results from any download or website use of such material. Each Website user expressly agrees that any disputes, claims, complaints or actions he/she/it may choose to advance arising from his/her/its use of the Web site will be decided by the Courts established under and applying Canadian and International law excluding the law relating to choice of law and forum convenient. Each such user further expressly agrees that he/she/it has attorned to the jurisdiction of the Courts for the purpose of resolving any such dispute, claim, complaint, or action.

Each user agrees to hold supersteinstuff.com, its affiliates and subsidiaries, officers, agents, directors and employees harmless from any liability, loss or expense (including court costs and attorneys' fees), claims, demands, damages or any additional costs, arising out of any breach of the aforementioned, including but not limited to any third-party claim or lawsuit for libel, plagiarism, copyright or trademark infringement, invasion of privacy or any other claim based on the content and/or form of the supersteinstuff.com website.

COPYRIGHT & TRADEMARK
Changes will be made from time to time by supersteinstuff.com to this agreement at supersteinstuff.com’s sole discretion. Continued use of the supersteinstuff.com site constitutes acceptance to the revised agreement.

The superstein marks belong to supersteinstuff.com and are protected by International trademark laws. The superstein logo, the stylized superstein banner logo, superstein site search engine, URL, and other superstein logos and product and service names are service marks or trademarks of supersteinstuff.com.
You agree not to use, display or promote the superstein marks in any manner without superstein's prior written permission (electronic or otherwise). To seek permission to use the superstein marks, you can contact legal@supersteinstuff.com.

supersteinstuff.com accepts no responsibility or liability for the content of any site included in any search results or otherwise linked to by supersteinstuff.com services, or for your use of such content.

All right, title and interest to the content displayed on the supersteinstuff.com website, including but not limited to supersteinstuff.com’s website design/appearance, statistics, intelligence, text, graphics, imagery, sound and/or video components, layout, trade-marks, service-marks, trade names and URL, are the property of supersteinstuff.com, and/or its respective partners.

The contents of the supersteinstuff.com website are intended for the personal, non-commercial use of its users. All materials published on the supersteinstuff.com website, including without limitation, content in the form of text, graphics, software, sound, photographs, video, and additional content provided by suppliers, or other third parties are protected by copyright, trademarks, service marks, patents or other proprietary rights and laws and owned or controlled by supersteinstuff.com, or the party identified as the owner and provider of the content/materials.

Except as expressly authorized by supersteinstuff.com, you agree not to duplicate, revise, let (out), lease, lend, offer for sale, give out, exhibit, authorize, or create derived works based on the supersteinstuff.com website or any Content (including without limitation any software) available through the supersteinstuff.com website or the 3rd party identified as the owner.

USE & DISCLOSURE
Changes will be made from time to time by supersteinstuff.com to the Disclaimer at supersteinstuff.com’s sole discretion. Continued use of the supersteinstuff.com site constitutes acceptance to the revised Disclaimer.

The listings and other content set forth on this website and on any linked sites are based upon information furnished by the respective advertisers and other resources.

supersteinstuff.com has not reviewed this information or attempted to verify its accuracy, and expressly disclaims any obligation to do so. All materials in this site, and all links to other sites are provided "as is" without any express or implied warranty of any kind or nature. In no event will supersteinstuff.com be responsible for any direct, indirect, special, incidental, consequential punitive or other damages arising out of such information or any use or inability to use this site, even if supersteinstuff.com has been advised of the possibility of such damages. supersteinstuff.com is to be used for gathering information only and not to be considered professional advice. Customers are encouraged to consult with their lawyers, accountants and financial consultants before they enter into any contracts with these advertisers.

supersteinstuff.com is not responsible for any consequences resulting from any action or inaction you take.

Any material obtained through the use of supersteinstuff.com is done so at your own risk and discretion. You will be solely responsible for any damage to computer systems or loss of data that results from any download from use of such material.

The most important point that we would like you to know is, if you have any questions about SUPERSTEINstuff.com simply contact us and you can be assured to receive a reply. To help you get started, here is a list of the most frequently asked questions that may provide you with an immediate answer. If this doesn't help, contact us directly at supersteinstuff.com by visiting the Contact Us page.

Can I order from another country?
Of course! SUPERSTEIN ships on a frequently to customers worldwide. Most orders are shipped within 5-7 days of receipt providing all details have been provided and payment has been approved.

How long will it take for my order to arrive?
This depends on the country of destination. Typically delivery is between 7-10 days. On rare occasions the customs agency within the destination country may choose to delay individual shipments as a random security measure, these delays can be 2-4 weeks for UK and US, and 4-6 weeks for continental Europe except for Belgium, Italy and the Netherlands which can be up to 8 weeks on very rare occasions.

What if I don't like what I ordered?
No problem. If this occurs we will gladly refund the cost of the purchase once the products have been returned to us and provided the items are returned in original condition and within 21 days of receipt of the shipment. Please note: there is no exchanges allowed on SUPERSTEIN Underwear products.

Will I be charged duties and taxes on receipt of goods for shipments to countries other than Canada?
Within Canada, 5% GST is added to your order. For orders outside of Canada, it is important to note that import taxes and charges are NOT included in the price of your order. The majority of shipments are delivered free of customs taxes and duties however occasionally the destination countrys customs agency may select your shipment for assessment and could charge these duties and taxes. This charge varies from country to country and will not be covered by SUPERSTEIN.

Can I buy SUPERSTEIN products in a store?
We have a number of resellers around the world. Some carry a limited range of SUPERSTEIN items. For this reason you may find it easier to shop through our website where you can view our whole range including limited production items. We ship daily to all locations and have a flexible exchanges and returns policy should you not be completely satisfied with your purchase.

How safe is ordering via the Internet?
At SUPERSTEIN we use the latest security encryption keys PayPal (a trusted and respected authority on Internet e-commerce security worldwide). To further protect SUPERSTEIN customers, personal details are not kept on our servers. All orders and customer information is stored separately using encryption keys. All orders are processed manually to ensure added protection and security against any potential fraudulent activity. Access to our payment site is via one-time only passwords that cannot be sourced via our servers.

Does anyone have access to my personal information?
The only time personal details are provided to a 3rd party is when we believe a consumer is actively using the credit card for fraudulent purposes. These details are supplied to the necessary authorities. The consumers IP address is also recorded plus their signature ID from the server account used to place the order. Click here to read our complete Privacy Policy regarding ordering via our Internet site.

If I have a problem who can I contact?
The good news is everyone at SUPERSTEIN cares about providing the best level of service to our customers. See our Contact Us link at the top right of the website screen for our online Contact form. All contact submissions are treated with the highest level of importance.

SUPERSTEINstuff.com does collect a certain amount of information from our customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience with SUPERSTEINstuff.com. We know that keeping your personal information private is very important and we do this responsibly and in accordance with Canadian law. Maintaining your confidence in us is our priority.
 
COLLECTION OF INFORMATION
Providing personal information is not a prerequisite for accessing the SUPERSTEINstuff.com website. It is however necessary when placing an order online, registering to receive information or providing feedback. In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not be able to complete the process) and some is voluntary.

Apart from the information you personally provide to us we may collect navigational information when you browse the SUPERSTEINstuff.com site. This is general information like your domain type, IP service provider, browser type and IP address and is presented in the form of overall average use on a daily basis and does not contain personal information about you.

We also use a browser feature known as a cookie, which assigns a unique identification to your computer and are typically stored on your computer's hard drive. Both navigational information and cookies are used by us to identify problems, evaluate the effectiveness of our website and analyze trends. With this knowledge, we can improve the quality of your experience on our website by recognizing and delivering more of the most desired features.

STORAGE & SECURITY
SUPERSTEINstuff.com has implemented stringent security measures to protect the information we collect at our website. We receive and store the information on our secure databases which are only accessible as needed by authorized SUPERSTEINstuff.com staff who are fully aware of the importance of confidentiality.

If you are visiting SUPERSTEINstuff.com from a location outside Canada, your connection will be through, and to, servers located in Canada. Your orders placed with SUPERSTEINstuff.com will be accepted and fully processed in, and shipped from, Canada unless otherwise notified. All information you provide will be processed and securely maintained in our web servers and internal systems located in Canada. Furthermore, your personal information is not stored or remotely accessible on our website or on servers whose specific function is for the internet.

In the event of a possible intrusion to our internet server you can be assured that your personal information and any data relating to yourself personally are not obtainable. The only data stored on our server are the general statistics.

Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed. We do undertake to provide the most secure shopping environment possible. We designed the SUPERSTEINstuff.com online store to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This gives you the confidence of knowing that all orders placed are securely encrypted and protected and means you'll be unable to inadvertently place an order through an unsecured connection.

USE & DISCLOSURE
SUPERSTEINstuff.com does not sell, rent or disclose your email address or other personal information to unrelated third parties unless required to do so by law, or based on our belief and in good faith, that it is necessary to protect the users of our website or the public.

We use the information gathered for processing your order, developing our website and for planning in improving our products and services to customers and visitors to the website. We may use the information you provide to inform you about new SUPERSTEINstuff.com products or items of interest via email or postal mail as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always choose not to receive any further newsletters or promotional material from us by clicking on the appropriate link clearly visible in emails we send. Alternatively you can contact us directly at info@SUPERSTEINstuff.com

When a visitor registers to join a mailing list, the information collected is used to communicate with that person directly and to help build a profile using the geographic location, age and any feedback the visitor may wish to provide. We welcome feedback and any comments made are used to improve our services and not for market research nor are stored with the customer's registration details as collective data.